Frequently Asked Questions
- • What comes with the AccuQuilt GO! Fabric Cutter?
- • What comes with the AccuQuilt Studio Fabric Cutter?
- • What comes with the AccuQuilt GO! Baby Fabric Cutter?
- • What is the difference between the Studio Fabric Cutter and the GrandeMARK Cutters?
- • How long will the GO! Cutting Mats last?
- • How long will the Studio cutting plastic and tray last?
- • Are the GO! dies and Studio dies interchangeable?
- • How do I know what GO! dies are compatible with the GO! Baby Fabric Cutter?
- • Do you make custom dies for the GO! and Studio Fabric Cutters?
- • What types of fabrics can you cut with the GO! and GO! Baby Fabric Cutters?
- • How many layers of fabric can I cut at one time?
- • Can I cut other materials such as paper with AccuQuilt dies?
- • Why are the shapes on the dies angled?
- • Do I line my fabric to the die board or the blade?
- • What AccuQuilt products are available for wholesale pricing?
- • What is the status of my order?
- • How do I download free patterns on our website?
- • Where is the closest retail shop that carries the GO! Fabric Cutters and dies?
- • How do I redeem a gift certificate on your website?
What comes with the AccuQuilt GO! Fabric Cutter?
The GO! Fabric Cutter includes a free value die that features three shapes on one die board — 4½” Square (4” Finished), 2½” Square (2” Finished), and four 2” Finished Half-Square Triangles. Also included in the box are a die pick, a 6” x 12” Cutting Mat, a free pattern, and a User’s Manual.
What comes with the AccuQuilt Studio Fabric Cutter?
The Studio Fabric Cutter comes with a standard Studio Die Tray, one piece of giant cutting plastic, a die pick, and a user’s manual. Dies may be ordered separately or Studio Starter Sets are available that include the Studio Fabric Cutter and some of our most popular dies.
What comes with the AccuQuilt GO! Baby Fabric Cutter?
The GO! Baby Fabric Cutter comes with a user’s manual — dies and mats are not included. We offer the Value die available for purchase. Click here to see more details on the GO! Value Die: http://www.accuquilt.com/go-shop/dies/geometric/go-value-die.html
What is the difference between the Studio Fabric Cutter and the GrandeMARK Cutters?
AccuQuilt rebranded the original GrandeMARK Roller Die Cutting Machine to reinforce our commitment to quilting enthusiasts and named it the AccuQuilt Studio Fabric Cutter. GrandeMARK dies are compatible with the Studio Fabric Cutter.
How long will the GO! Cutting Mats last?
GO! Cutting Mats can last for hundreds of cuts on both sides before needing to be replaced depending upon the shape you’re cutting. You can extend its life by rotating and flipping the mat and not cutting in the same place each time. Dies with extensive blades such as the GO! Rag dies will wear mats out more quickly. If you start to experience inconsistent cuts, it’s likely your cutting mat needs to be replaced.
How long will the Studio cutting plastic and tray last?
Replacement needs will depend on usage. You can extend the cutting plastic’s life by using both sides of the plastic and not cutting in the same place each time. Dies with extensive blades such as the rag dies will wear out plastics more quickly. The tray will last longest if you cut with the dies placed to the outside edges instead of in the center of the tray. We recommend the tray be replaced at least once a year depending on usage. If you start to experience inconsistent cuts, it’s likely your plastic and/or tray needs to be replaced.
Are the GO! dies and Studio dies interchangeable?
GO! dies are designed to fit in the GO! and GO! Baby Fabric Cutters, as well as, in the Studio Fabric Cutter with a GO! Die Adapter. Shop for GO! die adapters here: http://www.accuquilt.com/studio-shop/go-die-adapters-for-studio.html
How do I know what GO! dies are compatible with the GO! Baby Fabric Cutter?
To assist you in knowing which GO! dies are compatible with the GO! Baby Fabric Cutter, you can simply check our GO! Die and Cutter Compatibility Chart. In addition, each GO! die product page has a check box indicating if that particular die is compatible with the GO! Baby Fabric Cutter.
http://www.accuquilt.com/go-die-cutter-compatibility
Do you make custom dies for the GO! and Studio Fabric Cutters?
Custom dies are available for both the GO! and Studio Fabric Cutters. To receive a free quote, please call Customer Service at 888.258.7913 or visit http://www.accuquilt.com/customdies for Studio custom dies and http://www.accuquilt.com/gocustomdies for GO! custom dies.
What types of fabrics can you cut with the GO! and GO! Baby Fabric Cutters?
You can cut all types of fabrics including cotton, batik, flannel, fleece, wool, and denim although the number of layers of each fabric you can cut is determined by its thickness and type. Always start with fewer layers and build up.
How many layers of fabric can I cut at one time?
On the Studio Fabric Cutter, you can cut up to ten layers of 100% cotton fabric at one time. On the GO! and GO! Baby Fabric Cutters, you can cut up to six layers. The number of layers you are able to cut with other types of fabric depends on the thickness and density of the fabric plus the intricacy of the die design. We recommend trying some test cuts to determine how many layers work best with each type of fabric and die combination.
Can I cut other materials such as paper with AccuQuilt dies?
You can cut other materials as fusible web and small amounts of paper with AccuQuilt dies. We recommend keeping this practice to a minimum and that you treat your Studio and GO! Fabric Cutter dies like you would your fabric cutting scissors.
Why are the shapes on the dies angled?
For ease of cutting, the shapes on the dies are angled slightly to keep the blades from running parallel through the roller. Think of it as a speed bump — you angle head on.
Do I line my fabric to the die board or the blade?
AccuQuilt suggests that you line your fabric according to the shape on the die board, not the die board itself. If the blades on the dies are at an angle you should angle your fabric and just cover the blades. This will ensure the fabric grain is aligned with the shapes’ edges and helps to minimize fabric waste.
What AccuQuilt products are available for wholesale pricing?
AccuQuilt GO! Fabric Cutter products are available for wholesale pricing to quilt retail shops and online businesses. If you are interested in finding out more information, please contact our Client Support team at 888.258.7913 or info@accuquilt.com.
At this time, the Studio Fabric Cutter products are not available for wholesale.
What is the status of my order?
If you placed your order online prior to March 2nd, 2011, please contact our Client Support team at 888.258.7913 for further information.
If you placed your order online after March 2nd, 2011, you can view the status of your order by logging into your account and viewing My Orders.
- If your order is Processing, this means that your order has not shipped yet. Please contact our Client Support team at 888.258.7913 for further information.
- If your order is Complete, this means your order has shipped. You can easily track your order by clicking on the tracking number link provided to you.
- If you placed your order over the phone, you can view the status of your order by logging into your account accuquilt.com and viewing My Orders.
How do I download free patterns on our website?
In order to download free patterns at accuquilt.com, simply create an account and place the desired patterns in your Shopping Cart. Proceed to Checkout and place an order. Once you have placed your order, log back into your account and you will be able to download those free patterns by clicking on My Downloadable Products.
Where is the closest retail shop that carries the GO! Fabric Cutters and dies?
To find the nearest GO! Authorized Retailer, simply scroll to the bottom of the page and click on the Retail Store Locator link. For best results, include your full address or at least the city and state/province in the search field. Searching only by a state, province, or country name will not provide you a complete list of retailers.
How do I redeem a gift certificate on your website?
If your gift certificate was purchased prior to March 2, 2011, please contact our Client Support team to redeem your gift certificate. If your gift certificate was purchased after March 2, 2011, you are able to redeem it online. Once you are on the Shopping Cart screen, enter the gift card code under the Gift Cards section. Then proceed to Checkout.
