Returns - AccuQuilt

Return Policy

We stand by our products and brand experience.

If you are not satisfied with your AccuQuilt purchase, simply initiate your product return within 30 days from receipt of order to receive a full refund. All returned items must be in new and unused condition and in the original packaging. Returned shipping cost will be at the customer’s expense.

GO! Me® 30-Day Risk-Free Guarantee

Try it and send it back if you don’t love it. The GO! Me Fabric Cutter Starter Set (55610) comes with a 30-day risk-free guarantee. If you decide you don’t want to keep it, we will happily provide you with a full refund (less shipping charges) if it’s within 30 days from the date of receipt of the order. All items included in the starter set must be returned to receive your refund. This guarantee is not applicable to any other opened items, including other GO! Me starter packs or bundles.

Non-Returnable Items

Items Not Purchased from AccuQuilt
If you did not purchase directly from AccuQuilt, please contact the retailer where the purchase was made.
Made-To-Order Items
Studio™ Dies and other made-to-order items are non-returnable.
Digitally Delivered Items
Downloaded Electronic Quilt Products, Embroidery Designs and Patterns cannot be returned unless they are defective at the time of purchase and only for the same exact product.
Gift Cards
Mailed and Emailed Gift Cards

Initiate a Return

1. Log in to the AccuQuilt website.

2. From the account menu, click “Order History”

3. Find the correct order and click “View Order”

4. At the top-right of the page click “Return”

5. Fill in the form with items you would like to return.

6. When finished, click “Submit”

Pack and Ship a Return

All returns must have a Return Material Authorization number (RMA #) clearly marked on the outside of the packaging. Returns will not be accepted without an RMA number.

Pack the item to be returned securely in the original carton. On the outside of the box, write the RMA number and the appropriate address that was given to you by the Customer Experience representative. Make sure that the package is fully sealed before shipping.

We ask that the item be shipped via UPS, DHL, FEDEX or insured parcel post. Using one of these methods will allow the package to be tracked and also make the credit process go much quicker. We are not responsible for packages that are lost or damaged.